Features

Everything you need to engage customers on WhatsApp

One platform for messaging, marketing, automation and support — built on the official WhatsApp Business Cloud API.

Messaging

Talk to every customer, in one place

WhatsApp Team Inbox

A real-time shared inbox so your whole team can reply from one place.

  • Multi-agent collaboration
  • Quick replies & saved responses
  • Contact context, tags & notes
  • Read & delivery status

Broadcast Campaigns

Reach the right contacts with segmented bulk campaigns.

  • Send to groups & segments
  • Schedule in advance
  • Delivery & read tracking
  • Personalised variables & media

Message Templates

Build reusable, Meta-approved templates the easy way.

  • Template builder with variables
  • AI generation (OpenAI / Gemini)
  • Submit for Meta approval
  • Media-rich messages
Automation

Put your busywork on autopilot

Automation Hub & Visual Workflow Builder

Connect triggers to actions on a drag-and-drop canvas — no code required.

  • Trigger → condition → action rules
  • Visual flow canvas
  • AI-generated workflows from a prompt
  • Run automations 24/7

Chatbots & Auto-Replies

Answer instantly, qualify leads and route chats automatically.

  • Conversational bot flows
  • Keyword-triggered auto-replies
  • Business-hours fallbacks
  • Hand-off to a human agent
People & CRM

Your contacts, organised and actionable

Contacts & Lead Source

A lightweight CRM tailored for messaging.

  • Contact records, tags & notes
  • Documents per contact
  • CSV import
  • Lead source tracking

Groups & Segments

Slice your audience for precise targeting.

  • Organise contacts into groups
  • Target campaigns by segment
  • Reusable lists
  • Cleaner, higher-converting sends

Team & Roles

Invite your team with the right level of access.

  • Multi-user workspaces
  • Role-based permissions
  • Activity logs
  • Secure, isolated tenant data
Insights & AI

Smarter messaging, backed by data

Dashboard & Reports

See what's working at a glance and dig deeper when you need to.

  • KPI dashboard & credit balance
  • Message, campaign & delivery metrics
  • Engagement analytics with charts
  • Exportable reports

AI Content Assistant

Let AI draft on-brand templates and automation flows.

  • OpenAI & Google Gemini built in
  • Generate templates from a prompt
  • Auto-build workflows in plain language
  • Stay policy-friendly and consistent
Platform

Built to run a real business

Credit-based plans

Flexible monthly plans with credits that power messages and automation. Top up anytime.

Referral program

Invite other businesses and earn rewards as they grow with Infoflow.

Support desk

Raise and track support tickets without leaving the platform.

Secure billing

Subscriptions and invoices handled securely through Razorpay.

Multilingual

Use the platform in English or Tamil, with more on the way.

Multi-tenant security

Each workspace is isolated with role-based access and activity logs.

See it in action

Start your free trial and explore every feature — no Meta account or credit card required.

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